Intuitive firm-customer interactions

Client portal

An easy-to-use white-label client portal that your customers will enjoy using. Available as a desktop and mobile app, it provides an easy way to stay in touch with your firm, submit the needed documents, pay for your services, e-sign files and much more. This multilingual tool even enables you to serve non-English speaking clients around the world.

Efficiency

Your customers can do everything through the portal, from uploading the docs to e-signing. You can run a 100% remote practice while providing an excellent customer experience.

Security

All your firm and customer data is securely stored in unlimited cloud storage, protected with two-factor authentication, while easily accessible whenever and wherever you need it.

Client portal

Intuitive firm-customer interactions

Unlimited e-signatures and KBA

Unlimited secure and legally binding e-signatures for your customers, typed or hand-drawn. Intuitive interface, detailed tooltips, auto-reminders – everything to ensure e-signing is effortless for multiple clients

KBA

Knowledge-based authentication that is fully compliant with IRS requirements, as low as $1 per signature. Our KBA option for valid e-signatures is available for all firms worldwide.

Unlimited e-signatures

Hand-written or typed e-signatures for one or many signers, all in one app. Reduce app overload for your clients by providing a simple way to manage their documents within one client portal.

Unlimited e-signatures and KBA

Intuitive firm-customer interactions

Secure document management

Security is paramount when handling financial data, so TaxDome comes with enterprise-grade security measures and 2FA to safeguard your client data. An integrated document management system combines CRM, a client portal, and e-signature functionality to ensure safe document management.

Unlimited cloud storage

Securely store all the documents related to your practice in the cloud at no extra cost.

Create and merge PDFs

Create and merge PDFs, highlight needed areas, rotate and send fillable PDF forms to clients.

Secure document management

Intuitive firm-customer interactions

Secure communication

TaxDome provides a clear and secure way to exchange sensitive documents with your clients and team – a built-in messenger fully integrated with your CRM and client portal. It comes with the ability to schedule messages, attach tasks, files and documents, and send automated reminders. Keep all work-related communications in one place without clutter.

Email sync

Sync with your email to automatically upload all your communication with your clients to a secure area.

Shared mailbox

Each client profile automatically includes all emails with your team. You can seamlessly manage thousands of emails.

Secure communication

Intuitive firm-customer interactions

Secure payments

Get paid seamlessly. Accept debit cards, credit cards and ACH directly within your portal. Integrated with Stripe, CPACharge, and QuickBooks Online. Reduce accounts receivable issues by locking documents behind bills to ensure payment.

Data Retention

The data is stored in Amazon AWS and is backed up daily. The physical location of your data is determined by your firm’s location.

PCI DSS Security

Credit card details are never stored by TaxDome. Credit cards are transmitted directly to our payment providers over SSL connections.

Secure payments

Intuitive firm-customer interactions

Engagement
letters & proposals

Automate your onboarding by sending your clients legally binding engagement letters directly within TaxDome. Your clients will receive your proposal with itemized services and will be able to sign up directly in their client app. Minimize repetitive admin work for you and your team!

Questionnaires

The best organizers are those your clients will complete. The entire experience of the organizer is tailored to the benefit of the client: all answers auto-save and the form is accessible from any device.

Pre-filled documents

Reduce the repetitive overhead work by providing customers with documents pre-filled with data submitted earlier. This way, they can only edit the details that need updating.

Contracts, engagement
letters & proposals

Work from anywhere, anytime

Get work done on the go

Accessible and convenient TaxDome mobile apps for your firm and clients increase the efficiency of your firm's operations and exceed the expectations of your clients.

Firm mobile app

Firm mobile app

Run your practice on the go with a robust mobile app for firm owners and employees: access CRM data, track your firm’s activities, message and email your clients and initiate calls with just one click. Smart push notifications will inform you when clients settle invoices, upload and sign documents and send messages. More

Client mobile app

Client mobile app

Just-in-time assistance and interactive service experience in your client’s pocket. Clients can securely share and e-sign documents, complete to-do lists, pay with a click and submit forms. Every client portal functionality is included to bring mobility to your client’s work. More

Automation and flexibility

Automated workflows built for your firm's unique processes

Focus on delivering impeccable client service and increase billable hours by automating repetitive, low-value tasks. Automate your business operations: client onboarding, accounting, tax prep, bookkeeping and payroll workflows with predefined client and internal team actions.

2.5+ million

Total automations
sent in 2023

1.5+ million

Email and secure chat automations sent

200,000+

Proposals sent
automatically

200,000+

Invoices generated automatically

All communication channels in one place: chats, emails and SMS

Effective client engagement capabilities implemented into your TaxDome workflows. A record of all communications, with every client, in one shared workspace for your team.

Communication channel

Unified communications

SMS, chats and emails in one channel for each client! TaxDome isn’t just a place for sending messages. The interactive features and intuitive interface promote transparency, flexibility and collaboration between you firm and clients.

Inbox+ smart notifications

Inbox+ smart notifications

Inbox+ is the centralized news feed of activity for your firm, with client tasks, assignments and more. @Mention (tag) your staff and respond directly from the notification. Nothing will be left unattended as you go about your day.

SMS Integration to maximize the response rate

Secure chats for efficient real-time interactions

Email sync to connect with team and clients in a shared place

Scheduler to allow clients to book appointments with you

Bulk actions for more personalized approach with less effort

Industry leader trusted by 6,200+ firms

TaxDome has 6,200+ reviews on Capterra, G2 and GetApp with an average score of 4.7/5.

Keep everything in one place

Bring your tech stack together

TaxDome replaces many tools, including DMS, e-signature, time & billing and more. In addition, integrations with over 2,000 tools keep your data synchronized.

  1. IRS transcripts

  2. Tax & bookkeeping programs

  3. Email integration

  4. Payment processors

  5. QuickBooks Online

  6. Schedulers

  7. Zapier

  8. Cloud hosting

Tools
See TaxDome in action with a free demo

See TaxDome in action with a free demo