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Your reputation lives in your client experience

Referrals come from clients who feel taken care of, not clients who were processed. TaxDome is the only practice management system where the app, the portal, in-office kiosks, and white-label branding work together with managed client care to protect what you’ve built.

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Trusted by firms, loved by clients

  • 90 %+

    of clients who log in once keep coming back. They upload, sign and pay in the one portal they'll actually use.

  • 6 million+

    clients work with their accountants through TaxDome. They range from single filers to multi-entity business owners, in 10+ languages.

  • 15,000+

    firms run on TaxDome. They are multi-person teams through 50-person practices, in tax, bookkeeping and advisory.

  • 40,000+

    professionals work in TaxDome daily. Partners, admins, preparers and bookkeepers are all in one workspace.

  • 2.5 X

    faster payment collection than the industry average. Over $2 billion collected through the platform to date.

The complete client experience

Most practice management software gives your clients a login. TaxDome gives them an experience.

Client app

Mobile-first and the highest-rated client app in practice management. Your clients handle documents, payments, signatures, and messages from their phone. Unlike most practice management apps that strip down functionality for mobile, TaxDome’s app delivers the full experience, plus a built-in document scanner that turns phone photos into PDFs instantly.

The 2025 tax return summary in the client app: taxes owed, estimated taxes, refunds and the April 15 payment due

Client portal

Browser-based access with the same functionality as the app. For reviewing longer documents, signing from a desktop, or working on a larger screen. Among clients who log in to the portal once, 90% return for future activity rather than reverting to email or phone calls.

The client portal in a desktop window: a tax return in progress and the Smith Family to-do list

Kiosk

Wherever the client meeting happens (your office, their business, a community tax day, a temporary location) Kiosk brings the full TaxDome experience with you. Identify the client, collect documents, get signatures, take payment, and have everything back in TaxDome before you leave the room.

A firm team member and a client going through the Kiosk task list together on a tablet

Managed Client Care

When a client of yours gets stuck, TaxDome’s team handles it directly: a real response, delivered under your firm’s name, not a help article or a reply bounced back to your office. Available as an add-on service for firms that want a fully managed client experience.

The TaxDome AI Assistant explaining how to upload documents to the portal, with a human reachable anytime
A paid invoice open on a phone left on a kitchen counter
Form 8879 signed in the client app, the signature stamped with its date and time
The client app reviewing a tax return step by step: the Highlights and Tax summary sections before continuing
A chat in the client app where the firm explains a deduction on the client’s tax return

Your clients don’t see a platform. They see their accountant, in their pocket.

A retiree who hasn’t opened a laptop in years does his entire onboarding from his iPad. Signs his engagement letter, pays his deposit, done in a couple of minutes. His review: “I would give it 15 stars if I could.”

A couple filing jointly gets a push notification over Saturday morning coffee: their documents are ready for signature. They pass the phone back and forth, both sign in under a minute, and go on with their weekend. The firm’s inbox had the signatures before lunch.

A small business owner sits down with his bank to apply for a line of credit. They ask for two years of tax returns. Instead of calling his accountant’s office and waiting three days for someone to dig through files, he opens the app, pulls both returns, and sends them to his lender before the meeting is over.

Six months after filing, a client gets a letter from the IRS referencing a specific deduction. Her stomach drops. Then she opens the app, searches her message history, and finds the exact thread where her accountant explained that deduction months ago. The answer is right there, she doesn’t have to call the office or dig through a year of email. The conversation never left.

Your client experience travels with you

Wherever you meet a client, the experience is the same

Accountants meet clients everywhere. Kiosk means the experience doesn’t change depending on where that happens. Offer the same intake, the same signatures, the same payment flow, connected back to TaxDome in real time.

A firm team member handing a TaxDome Kiosk tablet to a client at the front desk
  • The in-office experience connects to the same system

    A client walks in, checks in on a tablet, signs documents, makes a payment, scans what they brought.

  • Their file updates automatically

    Your team sees it the same way they see every other client interaction, whether it came from the app, the portal, or the lobby.

  • No other practice management software offers this

    The experience your clients get in person is the same experience they get on their phone. One firm, one system, every client.

Elevate your brand and client relationships with a custom mobile app

With the TaxDome White Label app, your firm is listed in the App Store and Google Play under your own name. Clients download your app, get push notifications from your brand, and leave reviews that build your reputation, not ours.

A firm-branded client app listed in the App Store, rated 4.9 from 21k ratings

Your name in the App Store

Clients search for your firm and find you, not TaxDome. Clients open an app that feels like it belongs to you.
Two five-star client reviews of the firm app, one left by an iOS user and one by an Android user

Public reviews that build your reputation

When clients leave 5-star reviews, those reviews go to your app listing. You own that proof.
A phone lock screen showing a push notification about a new organizer, sent under the firm name

Push notifications from your brand

Reminders, document requests, and updates come from your firm’s name.
The home screen of a client app branded to the firm, with upload, scan and work in progress

Available for firms that need it

Available as an add-on for firms where brand ownership in the App Store matters. Talk to our team about whether it’s the right fit for your firm.
A firm-branded client portal listed in the App Store, rated 4.9 from 21k ratings
The client app filling in the document checklist by itself: scanning the files, then analyzing them
A client reading a push notification from her firm that an invoice is ready to review
When your clients stay, your firm grows: 22% client growth and 27% revenue growth across 15,000+ firms, 2024 to 2025

Firms that deliver great client experiences grow differently

Across 15,000+ firms, the data tells the same story: client experience drives retention, referrals, and revenue. Not as a marketing promise. As a measurable outcome.

A 4.9-star mobile app your clients choose to open. They upload documents, sign returns, pay invoices, and message your team without a single reminder from you.

A client uploads their documents from the app over the weekend. Monday morning, the preparer opens the file and everything is there. The document organizer did the work.

An invoice goes out inside the app. The client gets a push notification, taps to review, taps to pay. The firm’s pipeline advances automatically. Firms that link delivery to billing collect payment in 4.4 days on average, compared to 11 days for firms that don’t. That’s 2.5x faster time-to-payment.

Across firms using TaxDome, client bases grew 22% year over year while teams grew 10%. GMV processed grew 27%. Firms choosing this approach to client experience are scaling through operational efficiency, not headcount alone.

Let AI handle the back office

Help your team show up for clients

Clients experience a firm that’s always on top of things. Behind that is TaxDome AI, available as an add-on, organizing every document that comes in and preparing every return that goes out.

Atlas greeting Emma in the firm workspace, next to a client’s 2025 tax return and its upcoming payment on a phone
  • Documents arrive named, tagged, and filed

    When a client uploads files, TaxDome AI reads what came in, renames them, tags them by form type, and cross-checks them against what was requested. The preparer opens a file that’s already organized and flagged for anything still missing.

  • Returns go out with everything the client needs to act

    TaxDome AI prepares the delivery package: pulls in the return, attaches the invoice, and presents it so the client sees exactly what they owe and what to sign, all in one place. Reminders go out automatically until the job is closed.

  • The pipeline updates itself

    When a client signs, pays, or submits the last document, TaxDome AI advances the job to the next stage automatically. The pipeline reflects what’s actually happening without anyone updating it by hand.

Your clients deserve better experience. Now they can have it.

See how firms like yours run on a 4.9-star client rating.

The TaxDome Client Portal in the App Store: Top 100 in Finance, rated 4.9 from 40,000+ reviews

40,000+ reviews. Here’s what they’re actually saying.

“I can’t believe how easy and quick it was to provide all the information needed to process my taxes. I’m a very senior citizen and technology-challenged but the app is so simple with guided steps. It was a very positive experience.”

Google Play

“Initially, I thought this would be a huge learning curve, but this app experience was surprisingly easy to use, and communication was fast. Doing taxes has never been easier.”

ECG

East Coast Ginger

TaxDome iOS user

“We are not computer experts but this app was so easy to use. We were able to send our information to John and he completed our taxes and called us to explain how to sign and submit payments and fees. It was simple.”

Google Play

“The platform is SO smooth and I adore using it. It actually makes me love working with taxes and my accountant, which is something I never thought of saying!”

Google Play

“I am 68 years old and this is the first time I have ever used tax software and it is wonderful! Very easy to use even when my printer is not working.”

App Store

“I actually enjoyed filing my taxes. It’s not a mess of emails and portals. Your phone can upload or photograph anything.”

App Store

“Love to use this app as a Client Portal who is using TaxDome as their Client Management Tools! This is SO SIMPLE, REFRESHING, and CONVENIENT compared to having to commute or setup an email.”

Google Play

“This is by far the easiest app I have used! I love the ability to just take a picture of the documents and send them. Will eliminate the need for me to keep all these papers. I am impressed so far.”

App Store

“Imagine having a tax app that you like! My tax preparer is in the loop of technology. Taxes filed on the fly, what more could you ask for. Download the app, you can thank me later.”

App Store

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