Your reputation lives in your client experience
Referrals come from clients who feel taken care of, not clients who were processed. TaxDome is the only practice management system where the app, the portal, in-office kiosks, and white-label branding work together with managed client care to protect what you’ve built.
See TaxDome from your client’s point of view
4.9/5
35,000+
15,000+
Your clients don’t see a platform. They see their accountant, in their pocket.
Here is what that looks like in real life.
Less time, less effort, less stress.
A retiree who hasn’t opened a laptop in years does his entire onboarding from his iPad. Signs his engagement letter, pays his deposit, done in a couple of minutes. His review: “I would give it 15 stars if I could.”
No more wondering where things stand.
A couple filing jointly gets a push notification over Saturday morning coffee: their documents are ready for signature. They pass the phone back and forth, both sign in under a minute, and go on with their weekend. The firm’s inbox had the signatures before lunch.
Past records, right when life asks for them.
A small business owner sits down with his bank to apply for a line of credit. They ask for two years of tax returns. Instead of calling his accountant’s office and waiting three days for someone to dig through files, he opens the app, pulls both returns, and sends them to his lender before the meeting is over.
Questions stay answered.
Six months after filing, a client gets a letter from the IRS referencing a specific deduction. Her stomach drops. Then she opens the app, searches her message history, and finds the exact thread where her accountant explained that deduction in March. The answer is right there, she doesn’t have to call the office or dig through a year of email. The conversation never left.
Not every client lives online. Some walk through your front door.
Some clients prefer to come in. They bring a folder, they want to sit across from someone and to sign in person. TaxDome Kiosk is the bridge between the relationship in the room and the system behind it.
With TaxDome Kiosk, the in-office experience connects to the same system. A client walks in, checks in on a tablet, signs documents, makes a payment, scans what they brought.
Their file updates automatically. Your team sees it the same way they see every other client interaction, whether it came from the app, the portal, or the lobby.
No other practice management software offers this. The experience your clients get in person is the same experience they get on their phone. One firm, one system, every client.
Firms that deliver great client experiences grow differently
Across 15,000+ firms, the data tells the same story: client experience drives retention, referrals, and revenue. Not as a marketing promise. As a measurable outcome.
Referrals become automatic
A client paying an invoice on their phone mentions the app to a colleague at lunch. The colleague Googles your firm, sees the reviews, and books a consultation. Your firm’s reputation grew while your team was working on someone else’s return.
Follow-up disappears
A client uploads their documents from the app over the weekend. Monday morning, the preparer opens the file and everything is there. The document organizer did the work.
Payments close faster
An invoice goes out inside the app. The client gets a push notification, taps to review, taps to pay. The firm’s pipeline advances automatically. Firms that link delivery to billing collect payment in 4.4 days on average, compared to 11 days for firms that don’t. That’s 2.5x faster time-to-payment.
Growth outpaces hiring
Across firms using TaxDome, client bases grew 22% year over year while teams grew 10%. GMV processed grew 27%. Firms choosing this approach to client experience are scaling through operational efficiency, not headcount alone.
White-Label Service Available
The only practice management system where clients search for your firm and find your app
Winner Comprehensive Firm Workflow Solution
Switching to TaxDome doesn’t mean starting over
Clients get the invite
Documents start coming in
Signatures in seconds
Paid, signed, communicated
Team workflows running
The full experience is live
Ready when you are
Whether you want a guided walkthrough or a plan to work from at your own pace, we’ve got the starting point that fits how your firm moves.
See what your clients will see
Try the interactive client app. No account needed. Just the experience your clients would have.