TaxDome is an online accounting firm management system which stores communications, files, and financial information about a company, its clients, or an individual (Organization) as provided or entered by that party. TaxDome will store information that is entered by You, or automatically imported on Your instruction. The Data entered, or imported on instruction, by You remains Your property and TaxDome will not use nor make available for use any of this information without Your permission.
TaxDome does not store Your credit card details
Your credit card details are not stored by the Service. Your credit card details are encrypted and securely stored by our merchant provider to enable TaxDome to automatically bill your credit card on a recurring basis.
You control who has access to Your Data
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service.
It is Your responsibility to keep Your password safe
TaxDome, TaxDome’s staff and TaxDome’s partners do not have access to Your password and are therefore unable to access Your Organization’s account or Data without receiving an invitation to do so from You.
What Information do we Collect?
You will be required to establish an account in order to take advantage of certain features of the TaxDome Service. If you wish to establish an account you will be required to provide us with information (including personally identifiable information and non-personally identifiable information). In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments.
How Long will Data be Stored?
We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
Why do we Need your Personal Data?
We do not sell any data, including your personal data. We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to TaxDome. If you registered with us, you will have been asked to check a tick box indicating your agreement to provide this data in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this policy, please do not use our platform.
TaxDome will give you access to Your Data at any time
Access to the Data may be permanently deleted by TaxDome 30 days after You stop paying for the Service or at Your request.
Can I update or correct my personally identifiable information?
The rights you have to request updates or corrections to the information TaxDome collects depend on your relationship with TaxDome. Personnel may update or correct their information as detailed in our internal company employment policies.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
TaxDome monitors system usage
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service. It is Your responsibility to keep Your password safe. TaxDome, TaxDome’s staff and TaxDome’s partners do not have access to Your password and are therefore unable to access Your Organization’s account or Data without receiving an invitation to do so from You.
TaxDome staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure TaxDome data warehouse facility.
Information we collect automatically when you use the Services
We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.
- Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the tasks, pipelines and other links you click on; the type, size, and filenames of attachments you upload to the Services; frequently used search terms; and how you interact with others on the Services.
- Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better TaxDome experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.
- Log files: We collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the TaxDome Service. This information may be used to analyze trends, to administer the TaxDome Service, to monitor the use of the TaxDome Service, and to gather general demographic information.
Information we receive from other sources
We receive information about you from other Service users, from third party services.
- Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned by someone else on a task. We also receive your email address from other Service users when they provide it in order to invite you to TaxDome.
Your browser stores no information that will identify You or Your Organization
The Service utilizes «cookies» and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify You personally or contain any other information about You or Your Organization, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
TaxDome will not sell or otherwise provide Your personal information to a third party, or make any other use of personal information about You for any purpose which is not incidental to the normal use of the Service.
You can opt-out of any email communications
TaxDome sends billing information, product information, Service updates, Service notifications, and other communications to You via email.
Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. TaxDome will remove You upon Your request.
What do we do with the information we Collect?
In general, we use the information collected to provide you with a great overall experience using the TaxDome Service, to help us understand who uses the TaxDome Service, for internal operations such as operating and improving the TaxDome Service, to contact you for customer service and billing purposes, and to facilitate the delivery of our advertising in some cases.
We use your information to send you a welcome e-mail after you create an account, when you are invited to TaxDome, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the TaxDome website. We always give you the option to unsubscribe in any email we send you.
We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the TaxDome Service.
Laws and Legal Rights
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the TaxDome Service or the general public. We are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Sale of Business
Is the information collected through TaxDome secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. If applicable law imposes any non-disclaimable duty to protect your personally identifiable information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty. For more information about our policies and standards used to ensure security, please see our Security Policy.
Your Data is sent securely across the Internet
TaxDome’s servers have SSL Certificates issued by leading certificate authorities, so all Data transferred between users and the Service is encrypted. However, the Internet is not in itself a secure environment. Users should only enter, or instruct the importation of, Data to the database within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.
TaxDome stores your Data in the location TaxDome considers will give You the most efficient access from wherever in the world You may be. Access and storage controls via the Service are however administered by TaxDome in the United States as the custodian of that Data (TaxDome’s address and contact details are here). Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the Internet. By using our platform, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.
EU-U.S. Privacy Shield Framework
California Privacy Rights
California consumers may make a request pursuant to their rights under the CCPA by contacting firstname.lastname@example.org. Upon receiving a request, we will verify your request using the information associated with the TaxDome Services, including your email address. Government identification may be required. Consumer can also designate an authorized agent to exercise these rights on the consumer’s behalf.
What Choices do I have regarding the Collection, Disclosure and Distribution of Personally Identifiable Information?
Do Not Track
The term «Do Not Track» refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.
Whom do I Contact if I have any Privacy Questions?