Policies

Last updated: November 2, 2026

Refund policy

Except as described below, TaxDome does not provide refunds or credits for any service, subscription, add-on, firm balance, or usage credit.

You may request a refund of your first subscription purchase or of a renewal purchase within 7 days of payment, if you cancel your subscription at the same time. Extra clients billed on your monthly statement and client packages are not refundable once purchased. If a billing error is on our side, we will add clients to your allowance instead of issuing a cash refund.

TaxDome offers a range of paid support services to assist clients with setup, customization, troubleshooting, and optimizing their TaxDome account. These services are optional and designed to provide additional guidance beyond our standard support. For more information, please visit our Support Services page.

Should you have any questions, please contact us at [email protected]. 

We use cookies to enhance your experience

This website uses cookies and similar technologies to enhance the performance of taxdome.com, analyze our traffic, and offer you personalized content. By proceeding, you agree with our cookie policy.