🔥 What your clients want you to know: insights from 1,000 taxpayers. Read the Industry report

🔥TaxDome product updates: explore what’s coming soon and the features you already can enjoy. Learn more

TaxDome wins Comprehensive Firm Workflow Solutions — CPA Practice Advisor Readers’ Choice Awards 2024. Read more

🔥 Join in-depth webinars to get up to speed on automations, invoicing and team collaboration. Learn more

Document

Email (Advanced): Enable Team Members to Send Email on Your Behalf

Email (Advanced): Enable Team Members to Send Email on Your Behalf
1 Min

By default, your clients always get an answer from the person whom they are writing. However, sometimes you may want to allow your team members to send replies from your email.

To do that, you don’t need to give them access to your email or TaxDome account, which is unsafe. Instead, navigate to Settings, then turn the Allow others to send from my email toggle.

Once this feature is enabled, your team members who have been given access to a specific client’s account will be able to select you as the sender of each message. This will work even if their email is not synced.

 

Read more

Document

Email (Advanced): Enable Team Members to Send Email on Your Behalf

By default, your clients always get an answer from the person whom they are writing. However, sometimes you may want to allow your team members to send replies from your email.

To do that, you don’t need to give them access to your email or TaxDome account, which is unsafe. Instead, navigate to Settings, then turn the Allow others to send from my email toggle.

Once this feature is enabled, your team members who have been given access to a specific client’s account will be able to select you as the sender of each message. This will work even if their email is not synced.