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Client portal & mobile app your clients will love

Exchange documents, collect e-signatures, issue invoices and communicate with your clients via an intuitive, custom-branded accounting client portal and mobile app

Client portal & mobile app your clients will love

Why TaxDome

Client portal focused on client experience

We make it our mission to make the client experience easy and intuitive, one in which your clients can access everything in one unified hub for all interactions with your firm. From completing e-signatures to secure messaging to accepting proposals and more, the intuitive interface and convenient dashboard ensures your clients stay in the loop and easily access what you need them to action.

 Utilising TaxDome as your client portal and mobile app will elevate your brand and reduce admin costs.

Client portal focused on client experience

One portal, all touchpoints of your firm

Within the context of a job, your firm may want clients to complete an intake form, upload, approve or e-sign documents and engagement letters, communicate securely, and most importantly, make payment. You could send your client to 5 different apps with 5 different logins, or, they could do it all in your custom-branded, white-labeled TaxDome portal.

Proposals & ELs

Proposals & ELs

Price consistently, remove scope creep and grow your firm

Documents

Documents

Unlimited secure storage + mobile scanner

Messaging

Messaging

Message securely from anywhere and on any device

Signatures

Signatures

Unlimited e-signatures + QES

Billing

Billing

One-time/recurring, via credit cards, ACH, SEPA, BACS

Client tasks

Client tasks

Send To-dos, one-time/recurring, with auto-reminders

Organisers

Organisers

70% higher completion rate than comparable tools

Sleek design

Sleek design

Intuitive, clean, easy to navigate user interface

Easy & intuitive

Not all client portals are made equal

The first client portal your clients actually want to use. Built to fit the practice management needs of tax, bookkeeping and accounting firms. Moreover, community requests drive continuous development and improvement.

Your firm’s branding is at the forefront of the client experience

A white-labeled client portal, secure and easy-to-use. Customise your firm’s URL, login page and personalise automated system emails to include your firm’s branding.

Forms & organisers to gather client data seamlessly

Create forms & organisers that clients actually enjoy completing. Intuitive and easy-to-use, on desktop or mobile. Returning clients can reuse prior responses, saving clicks and hours of time.

Easy and secure access

Keep your team and client data protected via two-factor and biometric authentication. Stand out from the competition by providing one-click account activation for your clients.

One login, flexible notifications

No need to remember multiple email/passwords combinations. Just one email to log in and toggle between your personal and business accounts. Easily manage notifications and access settings for each contact.

Your firm’s branding is at the forefront of the client experience
Forms & organisers to gather client data seamlessly
Easy and secure access
One login, flexible notifications

Seamless flow

Streamlined document management

Unlimited secure document storage included. Your clients can access your workspace from anywhere and upload, approve and e-sign documents in your white-labeled portal. Using the mobile app, your clients can use the built-in scanner to ensure you have high-quality PDF source documents. Learn more

Streamlined document management

Seamless flow

Streamlined document management

Unlimited secure document storage included. Your clients can access your workspace from anywhere and upload, approve and e-sign documents in your white-labeled portal. Using the mobile app, your clients can use the built-in scanner to ensure you have high-quality PDF source documents.

Streamlined document management

Seamless flow

Streamlined document management

Unlimited secure document storage included. Your clients can access your workspace from anywhere and upload, approve and e-sign documents in your white-labeled portal. Using the mobile app, your clients can use the built-in scanner to ensure you have high-quality PDF source documents.

Streamlined document management

Single pane of glass for client communication

Bring all channels of communication in one modern TaxDome workspace. Eliminate cluttered and insecure email boxes and let your team and clients communicate from one centralised environment. On mobile or desktop, your team is just one click away.

Notifications

Notifications

With the client dashboard, clients will never miss important updates.

Booking calls

Booking calls

Allow clients to book calls with you directly from the portal.

Chats with client tasks

Chats with client tasks

As easy as texting via WhatsApp only incorporated into your CRM.

Email sync

Email sync

Integrate your email provider and communicate with clients as a team from one shared mailbox.

Single pane of glass for client communication

Top-notch client service

Implementation & team training included

Personalised support and assistance to ensure your firm’s success. Learning a new software can be intimidating, which is why our team will create a customised plan based on your firm size, services, and goals with full access to:

  • The knowledge base
  • TaxDome Academy
  • Webinars
  • TaxDome community
  • Screen-sharing
  • Premium support
  • Free advanced team training
Implementation & team training included

Your concerns, answered

Frequently asked questions

What’s a pipeline?

The portal is intuitive and super easy to use, even for people who aren’t tech savvy. Clients will see a to-do list with tasks you want them to complete. They click on each task to do it—whether it’s filling out an organiser or signing a document. We provide loads of help guides and videos, but, of course, we cannot provide support for them as we do with you.

How will my clients register on the portal?

Once you’ve imported your client base to your TaxDome account, you send them an invitation link. Using the link, clients create a password and log in.

How can I communicate with clients through the portal?

TaxDome has email as well as message threads. When you sync your business or personal email to TaxDome, email from clients goes to their individual accounts, so that you won’t need to sort through them manually to find one. To share sensitive data, we suggest using our secure message threads which are fully mobile-friendly and also send push notifications to your clients’ smartphones.

Can a married couple have mutual access to an account?

Yes, every account can have more than one person with their own login and access.