We’re Hiring!

TaxDome is constantly evolving. We’re an agile company with 350+ team members around the globe. We have grown 100X in the last 5 years and serve thousands of businesses globally with millions of end-clients. We have a mission to help our customers achieve great things.

 

We’re constantly looking for talented specialists to join and strengthen our team and help us make our vision of a perfect product reality.

 

For engineering positions, this is what you can expect:

• Technology stack: Ruby on Rails (6+), PostgreSQL, React, React Query, TypeScript, Vite.js, CSS Modules on the frontend, Docker, AWS infrastructure, Kubernetes, configured CI/CD on Jenkins,  BitBucket.
• Solid technical expertise within the team. Our highly talented and committed developers value growth as they learn from each other, creating a culture of collaboration and inspiration.
• Flexible hours. We don’t enforce fixed working hours or mandatory online presence. Everyone is free to work when they want as long as it’s productive for the team and the product. We take the best elements of remote teams and combine them with a support structure that encourages innovation, social interaction and fun.
• Team retreats. Twice a year, we bring the whole team together for a week-long collaboration session at an exotic (think warm) location. Plane tickets, hotel stay and recreational activities are covered by the company.
• Work-related expense reimbursement. If you need a better laptop or paid software, these are eligible for reimbursement.
• Continuing Education. Industry events and courses are encouraged and reimbursed. We give you plenty of room to learn, get stuff done and cultivate your dream projects. Sometimes, it’s nice to have some space for personal growth, isn’t it?

 

If our company sounds like a great fit for you, please apply with your CV and salary expectations and get in touch with our HR team via recruitment.team@taxdome.com.

 

If you feel that your profile doesn’t entirely fit our job opening, please contact us anyway. We’re happy to hire smart, talented developers if they have valuable skills, even if those skills are not specifically listed in a particular job description.

TaxDome is the leading practice management platform for accounting firms in the US. Over the last five years, we have grown over 100x and now serve tens of thousands of businesses globally, impacting millions of people. Join us in shaping the future of tax and accounting practice management – the vital building blocks of our economy. 

 

Customers love us: we have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share through awareness, loyalty, and ultimately – fandom. 

 

About the team: we are a US-based SaaS firm dedicated to solving business problems for small to mid-sized accounting firms through innovative technology. Our mission is to empower accountants to optimize their business processes and grow their revenue using our platform – creating the best possible experience for their clients.

 

• Who we are: our global team comprises over 350 professionals across more than 40 countries. We embrace a distributed work environment built on the principle of self-management.
  
• Your role: as a part of our team, you will communicate with accountants to help them understand and leverage the value of our software. No accounting experience or math skills is required. We’re looking for someone who can communicate with our community in relevant, resonant, and human ways.
  
• Collaboration: you will work closely with our Chief Revenue Officer and the sales and marketing teams in a collaborative and supportive environment.

 

Position overview:

As the Director of Content Strategy and Brand Marketing, you will be responsible for developing and implementing a comprehensive content strategy that aligns with TaxDome’s brand, business goals, and growing target audience. You will lead a team of content creators and work closely with marketing, sales, customer success, education, and product teams to create compelling content that drives engagement, generates leads, and establishes TaxDome as a thought leader in the practice management industry.

 

Key responsibilities:

• Content strategy development: create and execute a content strategy and content calendar that supports TaxDome’s business objectives, including brand awareness, lead generation, and customer retention.
• Team leadership: lead, mentor, and manage the content team of 6, including writers and editors, to produce high-quality content across various channels.
• Content creation: oversee the creation of diverse content types, including blog posts, whitepapers, case studies, ebooks, infographics, videos, and social media posts.
• SEO and analytics: implement SEO best practices to formalize measurement strategy, and improve content visibility, and performance. Use analytics tools to track content performance, gather insights, and optimize strategies.
• Team collaboration: work closely with marketing, sales, customer success, education, and product teams to align content with company goals and market needs. Coordinate with external partners (PR, advertising,etc.), including influencers and industry experts, to enhance content reach.
• Brand voice and messaging: ensure all content adheres to TaxDome’s brand voice and messaging guidelines, maintaining consistency and quality across all channels.
• Innovation: stay up-to-date with industry trends, content marketing best practices, and emerging technologies to continuously innovate and improve content strategies. 

 

Qualifications:

• Experience: 7+ years of experience in content creation and strategy, with at least 3 years in a managing role.
  Skills: exceptional writing, editing, and storytelling skills. Proficiency in SEO, content management systems (CMS), and analytics tools (e.g., Google Analytics). Experience in design tools is also a plus. 
• Industry or SaaS knowledge: experience in the SaaS or practice management industry is a plus.
• Leadership: proven ability to lead and motivate a team, manage projects, and meet deadlines.
• Creativity: strong creative and strategic thinking skills, with a keen eye for detail and a passion for delivering high-quality content.
• Innovation: demonstrate a thorough understanding of industry trends, leading content marketing practices, and cutting-edge technologies. Experience with AI tools and the ability to optimize processes within the content team using AI is essential.
• Education: bachelor’s degree in Marketing, Communications, Journalism, or a related field. Advanced degree or relevant certifications are a plus.

 

Work format: full-time, EST, independent contractor, min. 6 months

Compensation: $80,000 – $130,000 base salary depending on experience. 

 

Benefits:

• Work closely with the C-Level team
• Competitive compensation package
• Remote – flexible working location
• Professional development and growth opportunities

 

Please send your resume to Nataliia Prudencio: nprudencio@taxdome.com

 

We appreciate your interest and advise that only those selected for an interview will be contacted. 

Requirements:

• Email/tickets processing, testing, and troubleshooting according to provided documentation and training;
• Dispatching tickets to various functional customers teams;
• Ongoing learning and staying up-to-date on all relevant products and technologies;
• Providing phone support, Zoom 1:1 meetings for end customers;
• Proactively identify issues that may affect customers and escalate them for resolution.

 

Our expectations:

• Native or native-level Japanese (with minimum business-level English for internal communication), based in Japan
• Experience in a Customer Service environment or an international business setting
• Experience in the SaaS industry, SaaS sales experience is a plus!
• Basic tech knowledge
• Onboarding new/retaining old customers is a huge plus!
• Knowledge of CRM, Chat, and Email communication tools used to provide support for customers
• customer-centric approach in work and communication
• Willing to accept new challenges
• This position requires your own equipment (PC or laptop, web camera, etc.)
• Excellent internet connection
• Commitment to goals and objectives

 

Work format: permanent independent contractor position, work in business hours on weekdays in Japan time

Compensation: depending on experience

 

Benefits:

• Work closely with the C-Level team
• Bonus program
• Personal growth
• Remote – flexible working location

 

Please send your resume to Nataliia Prudencio: nprudencio@taxdome.com

 

We appreciate your interest and advise that only those selected for an interview will be contacted.

As an MDR, you will be responsible for managing a batch of leads generated from marketing, web, chat, and any inbound campaigns set by the Sales and Marketing teams. Your job is to clearly communicate with prospects, listen to their needs, and determine if they’re a good fit to move forward in the sales process.

 

You will work closely with the multi-faceted Sales and Marketing team to identify key targets, maintain an up-to-date pipeline, and drive qualified leads as part of our sales organization. We are looking for a motivated, positive, and metrics-minded individual.

 

What you will do:

• Maintain effective time management skills to manage pipeline and drive a high volume of leads to senior sales teams
• Partner with the Sales team to achieve mutually aligned sales goals each month
• Own and accurately qualify leads via phone, email, and other channels by building a relationship with key decision-makers and identifying their needs
• Properly document all customer interactions in the CRM and other reporting tools.
• Overcome objectives and effectively communicate the value of TaxDome’s products and services.
• Create strong relationships with the TaxDome Sales and Customer Success Manager (CSM) teams to assist in overall lead generation.
• Prioritize workload in order to meet all KPI’s, goals, and objectives

 

What you have or know:

• Strong desire to be in the technology space and pursue a career in sales, account development, or product management
• 1+ years of sales experience or sales development activities
• Experience in Sales CRM required
• Experience in the Accounting Industry is a plus
• Prior inside sales experience is a plus but not required
• Strong organization and interpersonal skills with the ability to develop relationships quickly, both internally and externally with prospects
• Self-starter with enthusiasm for problem-solving
• A passion for using technology to create more effective business environments
• Comfortable in a fast-paced, rapidly changing environment

 

Work format: independent contractor, EST

 

Please send your resume to Natali at nprudencio@taxdome.com

 

We appreciate your interest and advise that only those selected for an interview will be contacted

Who we’re looking for

We are seeking a highly skilled and experienced Social Media Manager (SMM) with a focus on LinkedIn to join our marketing team. You will be responsible for developing and implementing effective social media strategies to enhance our brand visibility, engage our target audience, and drive lead generation in the B2B space. You will play a key role in expanding our digital presence and ensuring our social media efforts align with our marketing objectives.

 

Work format: full-time, remote.

 

Responsibilities

• Develop and execute comprehensive social media strategies aligned with the company’s marketing goals and target audience in the B2B sector.
• Create engaging and high-quality content for LinkedIn, and various social media platforms, including Twitter, Facebook, Instagram, Quora, and Reddit to increase brand awareness, drive website traffic, and generate leads.
• Manage social media accounts, and monitor and respond to comments, inquiries, and feedback promptly and professionally.
• Conduct regular analysis of social media campaigns and content performance using relevant metrics and tools, and provide actionable insights to optimize future efforts.
• Collaborate with the marketing team to ensure consistent messaging and branding across all social media channels.
• Stay updated on industry trends, emerging platforms, and best practices in social media marketing, particularly on LinkedIn, to continuously improve our strategies and tactics.
• Plan and execute paid social media advertising campaigns, including budget allocation, targeting, ad creation, and performance tracking.
• Work closely with cross-functional teams, such as content writers, designers, and product managers, to align social media efforts with broader marketing initiatives.
• Identify and engage with industry influencers and thought leaders to amplify our brand reach and foster strategic partnerships.
• Stay informed about the latest B2B marketing trends and incorporate innovative approaches into our social media strategies.

 

Our expectations

• More than 3 years of proven experience in B2B social media marketing, with an emphasis on LinkedIn.
• In-depth knowledge of social media platforms, tools, and best practices.
• Demonstrated success in developing and implementing social media strategies, particularly on LinkedIn, that drive engagement, website traffic, and lead generation.
• Proficiency in using social media management and analytics tools.
• Strong analytical skills with the ability to interpret data and generate insights.
• Excellent written and verbal communication skills.
• We’re seeking a candidate with the drive for proactivity, the spirit of independence, and a proven track record in the relentless pursuit and achievement of goals.
• Ability to work collaboratively within a team and adapt to evolving priorities.

 

Why join us:

• Opportunity to work with a dynamic and innovative team dedicated to driving meaningful change.
• Competitive salary and benefits package.
• Flexible remote work arrangements.
• Growth and development opportunities within a rapidly expanding organization.

 

How to apply

Does this position sound like a good fit? Email us at recruitment@taxdome.com.

TaxDome is a product team with a strong engineering culture. We’ve built a SaaS platform, an all-in-one tool that helps our clients around the world develop their businesses.

 

We’re looking for an experienced Product Marketing Manager to join our team. As a Product Marketing Manager, you will develop our marketing strategy and launch new features.

 

You will be responsible for:

• Close interaction with the product team for in-depth development of the promotion strategy.
• Full development of content plans and creative testing hypotheses to attract the target audience on the various channels.
• Creating an overall marketing plan for the product, including positioning, messaging, and promotional channels.
• Providing clear and precise instructions for content creation, endorsing themes, and key messages.
• Using analytics to assess the results and effectiveness of marketing strategies, adjusting plans based on the obtained data.
• Managing the process of launching new features, and creative content and communication strategy to present it.
• Creating and evaluating the effectiveness of marketing campaigns.
• Working closely with country managers, marketing, and sales teams to brief them on the user insights, value props, and messaging to execute go-to-market campaigns successfully.
• Adapting marketing strategies to the specific market characteristics and target audience requirements in a particular country or region.
• Bring expertise and set up marketing processes.

 

Requirements:

• Ideally 5+ years as a Product Marketing Manager in a product company, with a track record of successful feature launches.
• Experience with developing CJM, and USP.
• Broad analytical skills to source relevant information that informs and validates product positioning and messaging.
• Independent self-starter with the ability to collaborate effectively across teams.
• Growth mindset with a strong bias to action.
• Experience marketing to a global market.
• Intellectual curiosity with an innate desire to bring new category-defining products to market.
• Upper intermediate English level (both written and spoken).

 

How to apply

Does this position sound like a good fit? Email us at recruitment@taxdome.com.

TaxDome is a product team with a strong engineering culture. We’ve built a SaaS platform, an all-in-one tool that helps our clients around the world develop their businesses.

 

We’re looking for a talented Technical Writer to strengthen our team.

 

Responsibilities

• Writing User documentation in plain English.
• Understanding the product with a large number of features, and communicating with developers and salespeople if something is unclear about a feature. We don’t welcome micromanagement but encourage initiative and autonomy.
• Adapt your writing to the existing style guide, and understand that it is always better to make a copy/paste of existing articles rather than reinvent the wheel for each new one.
• Be prepared to critically analyze outdated articles and update them promptly.
• Be prepared for other writing-related tasks, e.g., reviewing video scripts in terms of technical expertise, updating educational courses, etc.

 

Our expectations

• English level B2+
• Experience writing articles, or experience writing technical documentation, and user documentation for at least two years. Understanding how writing documentation is different from copywriting.
• Writing user-friendly educational courses that match the existing ones. Understanding how writing educational courses is different from writing documentation.
• Systematic thinking. The ability to break down complicated topics and explain them as briefly as possible in simple words.
• The ability to look at a product from a user’s point of view, an undying desire to understand and test how a feature works before handing out a doc.
• A love of bulleted lists, subheadings, neat screenshots with circles and arrows, and most importantly, the people for whom you are creating content.
• Basic knowledge of HTML. If you know the meaning of the abbreviation, that’s good enough.
• Understanding of Docs as Code philosophy and willingness to apply it.
• Positive attitude with plenty of energy and enthusiasm.
• Portfolio. Anything would do.

 

How to apply

Does this position sound like a good fit? Email us at recruitment@taxdome.com.

We are looking for a Senior Go-to-Market Manager to analyze demand in new and existing markets, assess competition, understand audience needs, and develop market-specific strategies. This role involves creating and implementing strategic plans for Europe, New Zealand, Japan, and Australia.

 

Responsibilities

• Conduct market analysis.
• Evaluate competitor behavior and audience needs.
• Create market-specific strategies based on analysis.
• Create and execute market entry and expansion strategies for Europe, New Zealand, Japan, and Australia.
• Identify target markets, customer segments, marketing channels, and competitive positioning.
• Identify the resources required to achieve goals.
• Analyze market trends and customer behavior to optimize pricing models.
• Develop and maintain a go-to-market roadmap that outlines key milestones and deliverables.
• Collaborate with cross-functional teams to ensure success and to develop comprehensive business cases for new features.
• Define and track KPIs.
• Provide regular performance reports to senior leadership.
• Minimum of 5 years of experience in a go-to-market or product marketing role within a B2B SaaS company.
• Proven success in launching and scaling products in international markets, particularly in Europe. An understanding of New Zealand, Japan, and Australia markets would be beneficial.
• Strong marketing analysis skills and experience working with the marketing mix.
• Excellent cross-functional communication and collaboration abilities.
• Proficiency in market research and competitive analysis.
• Ability to create and execute comprehensive marketing plans.
• Familiarity with customer journey mapping and optimization.
• Proficiency in data analysis and KPI tracking.
• A background in working with agencies and external contractors will be a plus
• Excellent written and verbal communication skills in English; additional languages are a plus.

 

Why Join Us:

• Opportunity to work with a dynamic and innovative team dedicated to driving meaningful change.
• Competitive salary and benefits package.
• Flexible remote work arrangements.
• Growth and development opportunities within a rapidly expanding organization.

 

How to apply

Does this position sound like a good fit? Email us at  recruitment@taxdome.com

Requirements:

• Develop marketing and branding strategies
• Develop, design and execute highly targeted digital marketing campaigns including email, web, social media and advertising
• Campaign ideation and management of digital marketing campaigns using email marketing, landing pages and other display advertising. Make recommendations for improvements when necessary
• Monitoring of key marketing metrics and implementing changes in strategies based on results
• Carry out data analysis, evaluate ad performance, monitor KPIs, optimize advertising costs, implement performance marketing
• Mapping customer journeys by analyzing touch points along a pipeline and maximizing opportunities
• Responsible for creating awareness and demand that generates quality leads defined as conversion to sales
• Take on ownership of our website performance, updates and ongoing maintenance, with a focus on SEO and user experience. Responsible for leading our website roadmap
• SEO and paid media ads: execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid campaigns, optimize websites and landing pages for search engine marketing

 

We’ll be happy to hear from you at recruitment.team@taxdome.com