We’re Hiring!

TaxDome is constantly evolving. We’re an agile company with 350+ team members around the globe. We have grown 100X in the last 5 years and serve thousands of businesses globally with millions of end-clients. We have a mission to help our customers achieve great things.

We’re constantly looking for talented specialists to join and strengthen our team and help us make our vision of a perfect product reality.

 

For engineering positions, this is what you can expect:

• Technology stack: Ruby on Rails (6+), PostgreSQL, React, React Query, TypeScript, Vite.js, CSS Modules on the frontend, Docker, AWS infrastructure, Kubernetes, configured CI/CD on Jenkins,  BitBucket.
• Solid technical expertise within the team. Our highly talented and committed developers value growth as they learn from each other, creating a culture of collaboration and inspiration.
• Flexible hours. We don’t enforce fixed working hours or mandatory online presence. Everyone is free to work when they want as long as it’s productive for the team and the product. We take the best elements of remote teams and combine them with a support structure that encourages innovation, social interaction and fun.
• Team retreats. Twice a year, we bring the whole team together for a week-long collaboration session at an exotic (think warm) location. Plane tickets, hotel stay and recreational activities are covered by the company.
• Work-related expense reimbursement. If you need a better laptop or paid software, these are eligible for reimbursement.
• Continuing Education. Industry events and courses are encouraged and reimbursed. We give you plenty of room to learn, get stuff done and cultivate your dream projects. Sometimes, it’s nice to have some space for personal growth, isn’t it?

 

If our company sounds like a great fit for you, please apply with your CV and salary expectations and get in touch with our HR team via recruitment.team@taxdome.com.

 

If you feel that your profile doesn’t entirely fit our job opening, please contact us anyway. We’re happy to hire smart, talented developers if they have valuable skills, even if those skills are not specifically listed in a particular job description.

We are seeking a highly skilled Instructional Designer to lead the development and quality assurance of our educational content. In this role, you will be the final authority on instructional design, ensuring all content meets our high standards of educational best practices, alignment with learning objectives, and learner success. You will guide the content team, work closely with technical writers, and develop processes for creating and maintaining exceptional educational materials.

 

Responsibilities:

• Lead content quality and strategy: serve as the final authority on the educational content produced by the content team, ensuring alignment with instructional best practices, educational theory, and high-quality standards across all materials.
• Develop courses: design and plan educational content structures, creating detailed course outlines, syllabi, and learning objectives that guide the development of long-form content and courses.
• Instill processes for quality assurance: create and implement a process for maintaining consistent, high-quality content across the team. Establish review standards and workflows to ensure content is effective and aligned with educational goals.
• Collaborate with technical writers: work closely with the content team, providing guidance on how to create engaging, effective learning materials that meet the instructional design and learning objectives of the organization.
• Ensure alignment with educational best practices: be the advocate for high standards in educational design, making sure that all content follows proven instructional design principles and supports learner success.
• Plan educational content: oversee the creation of comprehensive educational programs and long-form content, planning out the learner journey and ensuring a cohesive, pedagogically sound experience.
• Monitor and improve content performance: Work closely with the systems administrators, using data and feedback from learners to evaluate the effectiveness of educational content, making necessary improvements to ensure ongoing excellence in delivery and outcomes.

 

What we expect:

• Instructional design expertise: strong background in instructional design, with the ability to apply educational theory and best practices to ensure content is pedagogically sound and effective.
• Detail-oriented and quality-focused: strong attention to detail, ensuring that all content produced is of the highest quality and aligned with instructional design standards.
• Collaboration and communication: strong interpersonal skills to work closely with content creators, product managers, and other stakeholders to ensure educational content meets the organization’s objectives.
• Analytical mindset: ability to use learner feedback, data, and performance metrics to assess the effectiveness of content and make data-driven improvements

 

Does this position sound like a good fit? Email us at recruitment@taxdome.com

We are seeking an experienced and dynamic Online Events Producer to lead the development and execution of online events aimed at educating our customers and driving product adoption. This role will focus on planning and managing a variety of educational events, such as webinars, product demos, feature deep dives, and workshops, while collaborating with multiple teams to ensure smooth execution and maximum customer engagement. The ideal candidate is a strategic thinker, highly organized, and passionate about creating exceptional learning experiences for customers.

 

Responsibilities:

• Ideation and strategy: develop and pitch innovative ideas for online events focused on customer education and product adoption. Ensure events align with product goals and customer needs.
• Event planning and coordination: plan and manage end-to-end execution of online events, including webinars, product demos, feature deep-dives, and workshops. Coordinate with departments such as marketing, product, and customer support to ensure smooth delivery.
• Cross-departmental collaboration: collaborate with content creators, technical writers, product managers, and other stakeholders to ensure the educational value and technical accuracy of the event content.
• Event execution: serve as the primary lead during live events, overseeing technical execution, speaker coordination, audience interaction, and troubleshooting any issues in real time.
• Customer engagement strategy: implement strategies to drive deeper penetration of event engagement across the customer base, aiming to increase awareness and participation. Work closely with the Customer Education and Success teams to ensure events are meeting customer learning goals and product adoption objectives.
• Data-driven improvement: track and analyze key event metrics (e.g., registration, attendance, engagement, feedback) to continuously improve event formats and content. Adjust strategies based on customer feedback and data insights.
• Post-event follow-up: coordinate follow-up communications, such as distributing event recordings, surveys, and additional learning resources. Analyze event feedback to refine future events.

 

What we expect:

• Experience inonline event production: proven track record in producing and managing high-quality online events (webinars, live streams, etc.) for customer education or marketing purposes.
• Project management skills: ability to manage multiple events and projects simultaneously, ensuring timely delivery and successful execution.
• Customer-centric mindset: passion for educating and helping customers, ensuring that every event adds significant value to their experience and product usage.
• Cross-department collaboration: excellent communication and collaboration skills to work effectively with various teams and stakeholders, ensuring alignment on goals and responsibilities.

 

Does this position sound like a good fit? Email us at recruitment@taxdome.com

TaxDome is the leading practice management platform for accounting firms in the US. Over the last five years, we have grown over 100x and now serve tens of thousands of businesses globally, impacting millions of people. Join us in shaping the future of tax and accounting practice management – the vital building blocks of our economy. 

 

Customers love us: we have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share through awareness, loyalty, and ultimately – fandom. 

 

About the team: we are a US-based SaaS firm dedicated to solving business problems for small to mid-sized accounting firms through innovative technology. Our mission is to empower accountants to optimize their business processes and grow their revenue using our platform – creating the best possible experience for their clients.

 

• Who we are: our global team comprises over 350 professionals across more than 40 countries. We embrace a distributed work environment built on the principle of self-management.
  
• Your role: as a part of our team, you will communicate with accountants to help them understand and leverage the value of our software. No accounting experience or math skills is required. We’re looking for someone who can communicate with our community in relevant, resonant, and human ways.
  
• Collaboration: you will work closely with our Chief Revenue Officer and the sales and marketing teams in a collaborative and supportive environment.

 

Position overview:

As the Director of Content Strategy and Brand Marketing, you will be responsible for developing and implementing a comprehensive content strategy that aligns with TaxDome’s brand, business goals, and growing target audience. You will lead a team of content creators and work closely with marketing, sales, customer success, education, and product teams to create compelling content that drives engagement, generates leads, and establishes TaxDome as a thought leader in the practice management industry.

 

Key responsibilities:

• Content strategy development: create and execute a content strategy and content calendar that supports TaxDome’s business objectives, including brand awareness, lead generation, and customer retention.
• Team leadership: lead, mentor, and manage the content team of 6, including writers and editors, to produce high-quality content across various channels.
• Content creation: oversee the creation of diverse content types, including blog posts, whitepapers, case studies, ebooks, infographics, videos, and social media posts.
• SEO and analytics: implement SEO best practices to formalize measurement strategy, and improve content visibility, and performance. Use analytics tools to track content performance, gather insights, and optimize strategies.
• Team collaboration: work closely with marketing, sales, customer success, education, and product teams to align content with company goals and market needs. Coordinate with external partners (PR, advertising,etc.), including influencers and industry experts, to enhance content reach.
• Brand voice and messaging: ensure all content adheres to TaxDome’s brand voice and messaging guidelines, maintaining consistency and quality across all channels.
• Innovation: stay up-to-date with industry trends, content marketing best practices, and emerging technologies to continuously innovate and improve content strategies. 

 

Qualifications:

• Experience: 7+ years of experience in content creation and strategy, with at least 3 years in a managing role.
  Skills: exceptional writing, editing, and storytelling skills. Proficiency in SEO, content management systems (CMS), and analytics tools (e.g., Google Analytics). Experience in design tools is also a plus. 
• Industry or SaaS knowledge: experience in the SaaS or practice management industry is a plus.
• Leadership: proven ability to lead and motivate a team, manage projects, and meet deadlines.
• Creativity: strong creative and strategic thinking skills, with a keen eye for detail and a passion for delivering high-quality content.
• Innovation: demonstrate a thorough understanding of industry trends, leading content marketing practices, and cutting-edge technologies. Experience with AI tools and the ability to optimize processes within the content team using AI is essential.
• Education: bachelor’s degree in Marketing, Communications, Journalism, or a related field. Advanced degree or relevant certifications are a plus.

 

Work format: full-time, EST, independent contractor, min. 6 months

Compensation: $80,000 – $130,000 base salary depending on experience. 

 

Benefits:

• Work closely with the C-Level team
• Competitive compensation package
• Remote – flexible working location
• Professional development and growth opportunities

 

Please send your resume to: recruitment@taxdome.com

 

We appreciate your interest and advise that only those selected for an interview will be contacted. 

Requirements:

• Email/tickets processing, testing, and troubleshooting according to provided documentation and training;
• Dispatching tickets to various functional customers teams;
• Ongoing learning and staying up-to-date on all relevant products and technologies;
• Providing phone support, Zoom 1:1 meetings for end customers;
• Proactively identify issues that may affect customers and escalate them for resolution.

 

Our expectations:

• Native or native-level Japanese (with minimum business-level English for internal communication), based in Japan
• Experience in a Customer Service environment or an international business setting
• Experience in the SaaS industry, SaaS sales experience is a plus!
• Basic tech knowledge
• Onboarding new/retaining old customers is a huge plus!
• Knowledge of CRM, Chat, and Email communication tools used to provide support for customers
• customer-centric approach in work and communication
• Willing to accept new challenges
• This position requires your own equipment (PC or laptop, web camera, etc.)
• Excellent internet connection
• Commitment to goals and objectives

 

Work format: permanent independent contractor position, work in business hours on weekdays in Japan time

Compensation: depending on experience

Benefits:

• Work closely with the C-Level team
• Bonus program
• Personal growth
• Remote – flexible working location

Please send your resume to Nataliia Prudencio: nprudencio@taxdome.com

We appreciate your interest and advise that only those selected for an interview will be contacted.

As an MDR, you will be responsible for managing a batch of leads generated from marketing, web, chat, and any inbound campaigns set by the Sales and Marketing teams. Your job is to clearly communicate with prospects, listen to their needs, and determine if they’re a good fit to move forward in the sales process.

You will work closely with the multi-faceted Sales and Marketing team to identify key targets, maintain an up-to-date pipeline, and drive qualified leads as part of our sales organization. We are looking for a motivated, positive, and metrics-minded individual.

 

What you will do:

• Maintain effective time management skills to manage pipeline and drive a high volume of leads to senior sales teams
• Partner with the Sales team to achieve mutually aligned sales goals each month
• Own and accurately qualify leads via phone, email, and other channels by building a relationship with key decision-makers and identifying their needs
• Properly document all customer interactions in the CRM and other reporting tools.
• Overcome objectives and effectively communicate the value of TaxDome’s products and services.
• Create strong relationships with the TaxDome Sales and Customer Success Manager (CSM) teams to assist in overall lead generation.
• Prioritize workload in order to meet all KPI’s, goals, and objectives

 

What you have or know:

• Strong desire to be in the technology space and pursue a career in sales, account development, or product management
• 1+ years of sales experience or sales development activities
• Experience in Sales CRM required
• Experience in the Accounting Industry is a plus
• Prior inside sales experience is a plus but not required
• Strong organization and interpersonal skills with the ability to develop relationships quickly, both internally and externally with prospects
• Self-starter with enthusiasm for problem-solving
• A passion for using technology to create more effective business environments
• Comfortable in a fast-paced, rapidly changing environment

 

Work format: independent contractor, EST

Please send your resume to Natali at nprudencio@taxdome.com

We appreciate your interest and advise that only those selected for an interview will be contacted

Who we’re looking for

We are seeking a highly skilled and experienced Social Media Manager (SMM) with a focus on LinkedIn to join our marketing team. You will be responsible for developing and implementing effective social media strategies to enhance our brand visibility, engage our target audience, and drive lead generation in the B2B space. You will play a key role in expanding our digital presence and ensuring our social media efforts align with our marketing objectives.

Work format: full-time, remote.

 

Responsibilities

• Develop and execute comprehensive social media strategies aligned with the company’s marketing goals and target audience in the B2B sector.
• Create engaging and high-quality content for LinkedIn, and various social media platforms, including Twitter, Facebook, Instagram, Quora, and Reddit to increase brand awareness, drive website traffic, and generate leads.
• Manage social media accounts, and monitor and respond to comments, inquiries, and feedback promptly and professionally.
• Conduct regular analysis of social media campaigns and content performance using relevant metrics and tools, and provide actionable insights to optimize future efforts.
• Collaborate with the marketing team to ensure consistent messaging and branding across all social media channels.
• Stay updated on industry trends, emerging platforms, and best practices in social media marketing, particularly on LinkedIn, to continuously improve our strategies and tactics.
• Plan and execute paid social media advertising campaigns, including budget allocation, targeting, ad creation, and performance tracking.
• Work closely with cross-functional teams, such as content writers, designers, and product managers, to align social media efforts with broader marketing initiatives.
• Identify and engage with industry influencers and thought leaders to amplify our brand reach and foster strategic partnerships.
• Stay informed about the latest B2B marketing trends and incorporate innovative approaches into our social media strategies.

 

Our expectations

• More than 3 years of proven experience in B2B social media marketing, with an emphasis on LinkedIn.
• In-depth knowledge of social media platforms, tools, and best practices.
• Demonstrated success in developing and implementing social media strategies, particularly on LinkedIn, that drive engagement, website traffic, and lead generation.
• Proficiency in using social media management and analytics tools.
• Strong analytical skills with the ability to interpret data and generate insights.
• Excellent written and verbal communication skills.
• We’re seeking a candidate with the drive for proactivity, the spirit of independence, and a proven track record in the relentless pursuit and achievement of goals.
• Ability to work collaboratively within a team and adapt to evolving priorities.

 

Why join us:

• Opportunity to work with a dynamic and innovative team dedicated to driving meaningful change.
• Competitive salary and benefits package.
• Flexible remote work arrangements.
• Growth and development opportunities within a rapidly expanding organization.

How to apply

Does this position sound like a good fit? Email us at  recruitment@taxdome.com

or connect with our recruiter

Tatiana | Telegram

TaxDome is a product team with a strong engineering culture. We’ve built a SaaS platform, an all-in-one tool that helps our clients around the world develop their businesses.

We’re looking for an experienced Product Marketing Manager to join our team. As a Product Marketing Manager, you will develop our marketing strategy and launch new features.

 

You will be responsible for:

• Close interaction with the product team for in-depth development of the promotion strategy.
• Full development of content plans and creative testing hypotheses to attract the target audience on the various channels.
• Creating an overall marketing plan for the product, including positioning, messaging, and promotional channels.
• Providing clear and precise instructions for content creation, endorsing themes, and key messages.
• Using analytics to assess the results and effectiveness of marketing strategies, adjusting plans based on the obtained data.
• Managing the process of launching new features, and creative content and communication strategy to present it.
• Creating and evaluating the effectiveness of marketing campaigns.
• Working closely with country managers, marketing, and sales teams to brief them on the user insights, value props, and messaging to execute go-to-market campaigns successfully.
• Adapting marketing strategies to the specific market characteristics and target audience requirements in a particular country or region.
• Bring expertise and set up marketing processes.

 

Requirements:

• Ideally 5+ years as a Product Marketing Manager in a product company, with a track record of successful feature launches.
• Experience with developing CJM, and USP.
• Broad analytical skills to source relevant information that informs and validates product positioning and messaging.
• Independent self-starter with the ability to collaborate effectively across teams.
• Growth mindset with a strong bias to action.
• Experience marketing to a global market.
• Intellectual curiosity with an innate desire to bring new category-defining products to market.
• Upper intermediate English level (both written and spoken).

 

How to apply

Does this position sound like a good fit? Email us at  recruitment@taxdome.com

or connect with our recruiter

Tatiana | Telegram

We are looking for a Senior Go-to-Market Manager to analyze demand in new and existing markets, assess competition, understand audience needs, and develop market-specific strategies. This role involves creating and implementing strategic plans for Europe, New Zealand, Japan, and Australia.

 

Responsibilities

• Conduct market analysis.
• Evaluate competitor behavior and audience needs.
• Create market-specific strategies based on analysis.
• Create and execute market entry and expansion strategies for Europe, New Zealand, Japan, and Australia.
• Identify target markets, customer segments, marketing channels, and competitive positioning.
• Identify the resources required to achieve goals.
• Analyze market trends and customer behavior to optimize pricing models.
• Develop and maintain a go-to-market roadmap that outlines key milestones and deliverables.
• Collaborate with cross-functional teams to ensure success and to develop comprehensive business cases for new features.
• Define and track KPIs.
• Provide regular performance reports to senior leadership.

 

Requirements

• Minimum of 5 years of experience in a go-to-market or product marketing role within a B2B SaaS company.
• Proven success in launching and scaling products in international markets, particularly in Europe. An understanding of New Zealand, Japan, and Australia markets would be beneficial.
• Strong marketing analysis skills and experience working with the marketing mix.
• Excellent cross-functional communication and collaboration abilities.
• Proficiency in market research and competitive analysis.
• Ability to create and execute comprehensive marketing plans.
• Familiarity with customer journey mapping and optimization.
• Proficiency in data analysis and KPI tracking.
• A background in working with agencies and external contractors will be a plus
• Excellent written and verbal communication skills in English; additional languages are a plus.

 

Why Join Us:

• Opportunity to work with a dynamic and innovative team dedicated to driving meaningful change.
• Competitive salary and benefits package.
• Flexible remote work arrangements.
• Growth and development opportunities within a rapidly expanding organization.

 

How to apply

Does this position sound like a good fit? Email us at recruitment@taxdome.com

TaxDome is the #1 practice management platform for accounting firms in the US. We have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. Join us in shaping the future of tax and accounting practice management.

 

About the team: 

We are a US-based SaaS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms – we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software, which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting, or even be good at math. Our team is 300+ people (in over 40 countries!) – we are a distributed team built on the principle of self-management.

 

Customers love us: 

We have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been? I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

 

Why customers will love you: 

We are seeking a dynamic and results-driven Enterprise Sales Representative to join our expanding sales team. As an Enterprise Sales Representative, you will have a central role in driving business expansion by acquiring new enterprise-level clients. Your responsibilities will include identifying opportunities, cultivating relationships, and showcasing how TaxDome’s innovative solutions can revolutionize the operations of tax and accounting firms. This role offers an exciting opportunity to contribute to the growth of a cutting-edge company in a thriving industry.

 

Responsibilities:

• Identify potential enterprise-level clients through research, networking, and lead generation
• Cultivate and maintain strong relationships with key decision-makers and stakeholders within target accounts
• Understand clients’ unique business needs and challenges, and present tailored solutions that demonstrate the value of TaxDome’s offerings
• Conduct engaging product demonstrations and presentations that highlight TaxDome’s features and benefits
• Collaborate with the sales and marketing teams to develop effective strategies and campaigns for reaching enterprise clients
• Manage the entire sales cycle, from initial contact to closing deals, and ensure accurate and timely documentation of sales activities in the CRM system
• Stay updated on industry trends, the competitive landscape, and emerging technologies to effectively communicate TaxDome’s value proposition
• Achieve and exceed sales targets and contribute to the overall success of the sales team

 

Qualifications:

• 2+ years of sales experience in SaaS, experience with project management software or other productivity tools, and with outbound sales
• Proven track record of success in enterprise-level software sales, preferably in the tax, accounting, or related industries
• Strong understanding of enterprise sales processes and the ability to navigate complex sales cycles
• Excellent communication and interpersonal skills, with the ability to build rapport and credibility with C-level executives and decision-makers
• Self-motivated and results-driven with a passion for exceeding targets and delivering exceptional customer experiences
• Ability to effectively present and demonstrate software solutions through virtual presentations and in-person meetings
• Experience using CRM systems (e.g., Salesforce, Pipedrive, etc.) to manage and track sales activities
• Willingness to travel for client meetings and industry events as needed

 

Work format: 1099 independent contractor role

 

Compensation: Depending on experience. We offer a competitive commission structure that rewards exceptional performance tied to revenue milestones. As you meet and exceed predetermined revenue targets, you will earn a commission in addition to your monthly fee . This incentivized commission structure provides a unique opportunity to significantly increase your earnings based on your sales achievements.

 

Benefits:

• Work closely with the C-Level team
• Remote – flexible working location
• Professional development and growth opportunities

 

We’ll be happy to hear from you at recruitment@taxdome.com

TaxDome is the #1 practice management platform for accounting firms in the US – we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. 

 

About the team: 

• We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms – we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math.
• Our team is 300+ people (in over 40 countries!) – we are a distributed team built on the principle of self-management
• Access to management – you will collaborate closely with the chief revenue officer (along with the sales team) in a supportive environment

 

Customers love us: 

We have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

 

Customers will love you:

We are looking for an Outbound Sales Representative to play a vital role in expanding our customer base by proactively reaching out to potential clients. As an Outbound Sales Representative, you will be responsible for identifying and connecting with prospects, showcasing the value of TaxDome’s solutions, and driving sales through outbound communication channels. We’re seeking an individual who is passionate about technology, SaaS, and excels in building and nurturing customer relationships.

 

Responsibilities:

• Conduct outbound sales calls, emails, and other communication methods to identify and engage with potential clients.
• Effectively communicate the benefits and features of TaxDome’s products and services, aligning them with the specific needs of prospects.
• Qualify leads, set appointments, and manage the entire sales process from initial contact to closing deals.
• Keep detailed records of customer interactions and progress in the CRM system.
• Collaborate with the marketing team to understand lead generation strategies and refine outbound sales approaches.
• Achieve and exceed monthly and quarterly sales targets, performance metrics and quotas.
• Continuously learn and stay updated on industry trends, competitor offerings, and sales best practices.
• Participate in ongoing training and skill development to enhance your sales capabilities.

 

Our expectations:

• Proven experience in outbound sales in the SaaS or technology sector in the tax industry.
• Strong interpersonal and communication skills, with the ability to build rapport and convey complex information effectively.
• Goal-oriented, self-motivated, and able to thrive in a fast-paced sales environment.
• Proficiency in using CRM systems and sales automation tools is a plus.
• A passion for technology and the SaaS industry.

 

Benefits:

• Opportunities for professional growth and career advancement.
• A dynamic and collaborative environment.
• The chance to be part of a forward-thinking company that is reshaping an industry.
• Remote – flexible location

 

Work format: independent contractor, EST

 

Compensation: 20-40k+ per year, depending on experience. We offer a competitive bonus structure that rewards exceptional performance tied to revenue milestones. As you meet and exceed predetermined revenue targets, you will earn a bonus in addition to your base compensation. This incentivized bonus structure provides a unique opportunity to significantly increase your earnings based on your sales achievements.

 

We appreciate your interest and advise that only those selected for an interview will be contacted

 

We’ll be happy to hear from you at recruitment@taxdome.com

TaxDome® is an all-in-one software solution for tax preparers, accountants, and bookkeepers to manage their practice smarter, faster, and more affordably. Top-rated on Capterra, TaxDome easy-to-use features include automated workflows, CRM, invoicing, client portal, mobile app, unlimited secure document storage, unlimited e-signatures, and more. For more information on TaxDome, visit www.TaxDome.com

 

About the team: 

We are a US-based award winning SaaS company targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms – we are not accountants. Our team is 300+ people (in over 40 countries!) – we are a distributed team built on the principle of self-management

 

Customers love us: 

We have over 7,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

 

We are currently looking for hungry, energetic and talented individuals looking to take on a life-changing challenge in the exciting new world of Software as a service (SaaS).  

 

Join a dynamic company as we are seeking out experienced MDR’s to drive lead generation activities for our sales teams. Responsibilities focus on uncovering a portfolio of leads and qualifying new business opportunities to assist in selling our all-in-one Practice Management software. You will be the foundation of our biggest future deals!

 

As an MDR, you will be responsible for managing a batch of leads generated from marketing, web, chat, and any inbound campaigns set by the Sales and Marketing teams. Your job is to clearly communicate with prospects, listen to their needs and determine if they’re a good fit to move forward in the sales process.

 

You will work closely with the multi-faceted Sales and Marketing team to identify key targets, maintain an up to date pipeline, and drive qualified leads as part of our sales organization. We are looking for an individual that is motivated, positive, and metrics minded.

 

What you will do:

• Maintain effective time management skills to manage pipeline and drive a high volume of leads to senior sales teams
• Partner with the Sales team to achieve mutually aligned sales goals each month
• Own and accurately qualify leads via phone, email, and other channels by building a relationship with key decision makers and identifying their needs
• Properly document all customer interactions in the CRM and other reporting tools.
• Overcome objectives and effectively communicate the value of TaxDome’s products and services.
• Create strong relationships with the TaxDome Sales and Customer Success Manager (CSM) teams to assist in overall lead generation.
• Prioritize workload in order to meet all KPI’s, goals, and objectives

 

What you have or know:

• Strong desire to be in technology space and pursue a career in sales, account development, or product management
• 1+ years of sales experience or sales development activities
• Experience in Sales CRM required 
• Experience in the Accounting Industry is a plus
• Prior inside sales experience is a plus but not required
• Strong organization and interpersonal skills with the ability to develop relationships quickly, both internally and externally with prospects
• Self-starter with enthusiasm for problem solving
• A passion for using technology to create more effective business environments
• Comfortable in a fast-paced, rapidly changing environment

 

Work format: independent contractor, EST

 

Please send your resume to recruitment@taxdome.com

 

We appreciate your interest and advise that only those selected for an interview will be contacted.

TaxDome® is an all-in-one software solution designed for tax preparers, accountants, and bookkeepers to manage their practices smarter, faster, and more affordably. Our easy-to-use platform, highly rated on Capterra, offers features such as automated workflows, CRM, invoicing, a client portal, a mobile app, unlimited secure document storage, unlimited e-signatures, and more. For further details, visit www.TaxDome.com.

 

About us:

We are a US-based, award-winning SaaS company catering to the accounting industry. While we provide solutions to accounting firms, we are not accountants ourselves; we use technology to solve their business challenges. Our team comprises over 300 professionals across 40+ countries, built around the principle of self-management.

 

Why join us?

Our product has over 7,000 positive online reviews, and we regularly hear feedback like, “Where have you been? I’ve been looking for this for years!” In many ways, our product sells itself. Your role will be to amplify this success and expand our market reach.

 

As the Team Lead for Marketing Development Representatives at TaxDome, you will have a pivotal role in building and leading a high-performing MDR team. Your goal is to drive lead generation activities for the sales teams, motivating and guiding your team to exceed targets. If you are an experienced marketing development professional with proven leadership skills, this is your opportunity to join us on an exciting growth journey.

 

Key responsibilities:

• Team Leadership: Lead and mentor the marketing development representatives team, fostering a culture of accountability, continuous improvement, and high performance.
• Strategic Marketing Development: Develop and execute strategic marketing development plans to meet and exceed revenue targets, including identifying target markets and refining lead generation processes.
• Performance Management: Set clear goals and KPIs for the team, monitoring individual and collective performance. Provide ongoing feedback, coaching, and training to drive continuous improvement.
• Lead Generation: Collaborate with marketing and other internal teams to generate qualified leads for the sales team. Continuously identify new lead generation channels and techniques.
• Customer Insight: Stay updated on customer needs and industry trends to ensure our offerings align with market demands.
• Cross-functional Collaboration: Work closely with marketing, sales, product development, and customer success teams to align strategies and achieve organizational goals.

 

Qualifications:

• A minimum of 3 years of proven success in marketing development or a related role, with experience in lead generation techniques and marketing strategies.
• Strong leadership skills with experience managing and motivating teams to meet and exceed goals.
• Exceptional communication, negotiation, and interpersonal skills.
• Results-oriented mindset with a track record of exceeding sales targets and KPIs.
• Proficiency in CRM systems and marketing/sales technology platforms.
• Ability to thrive in a fast-paced and dynamic environment.
• A Bachelor’s degree in business or a related field is preferred.

 

What we offer:

• Work closely with the C-Level team.
• Fully remote work with flexible locations.
• Opportunities for professional development and career growth.
• Full-time position as an independent contractor working EST hours

 

Interested?

Please submit your resume to recruitment@taxdome.com

 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

TaxDome is the #1 practice management platform for accounting firms in the US – we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.

 

About the team:

• We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms – we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math.
• Our team is 300+ people (in over 40 countries!) – we are a distributed team built on the principle of self-management
• Access to management – you will be working closely with the chief revenue officer (along with the sales team) in a collaborative work environment

 

Customers love us:

We have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

 

Responsibilities:

• Develop and maintain strong relationships with clients, serving as their primary point of contact for all issues and inquiries related to our products and services.
• Identify opportunities to upsell and expand our services with existing clients.
• Manage and conduct the entire post onboarding process which includes, training, increasing adoption, ensuring retention and renewal.
• Establish a trusted and strategic advisor relationship to help drive continued value of our products and services.
• Maintain and develop customer success strategies and best practices
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Maintain existing customer success metrics and data as directed.
• Collaborate with cross-functional teams including product, marketing, and customer onboarding to ensure deliverables are on time.
• Track client performance metrics and provide regular reports to senior leadership.

 

Required skills and qualifications

• Fluent English 
• Bachelor’s degree 
• 2+ years of experience as a CSM, Account Management at a SaaS, or technology company.
• Strong verbal and written communication, strategic planning, and project management skills.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities.

 

Benefits:

• Opportunities for professional growth and career advancement.
• A dynamic and collaborative environment.
• The chance to be part of a forward-thinking company that is reshaping an industry.
• Remote – flexible location

 

Work format: independent contractor, full-time, EST (New York time zone)

 

Compensation:  depending on experience

 

Please submit your resume to recruitment@taxdome.com

 

We appreciate your interest and advise that only those selected for an interview will be contacted.

TaxDome is the #1 practice management platform for accounting firms in the US – we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. We’re looking for an outgoing sales representative to communicate with new customers to generate new revenue and retain existing customers.

 

About the team:

• We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms – we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math. But we expect you to be prepared to understand our users’ needs in order to offer more effective assistance
• Our team is 300+ people (in over 40 countries!) – we are a distributed team built on the principle of self-management
• Access to management – you will collaborate closely with the Head of Customer Support (along with the sales team) in a supportive environment

 

Customers love us:

We have over 5,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

 

Customers will love you:

Are you someone naturally inclined towards finding solutions and driven by the desire to connect with customers? If you possess the ability to convincingly present ideas, while also valuing the importance of truly understanding customer needs, we have an exciting proposition for you. Join our dynamic team in the role of Customer support, where your adeptness at attentive listening and your strong sense of personal responsibility will be highly valued. Your interaction with customers will be a pivotal aspect of your responsibilities, encompassing tasks such as engaging through emails, calls, and web conferences. If you are motivated by the prospect of genuinely contributing to our customer’s satisfaction, we encourage you to explore this enticing opportunity further. Join us, and together, let’s forge meaningful connections and drive successful outcomes.

 

Responsibilities:

• Email/Tickets processing, testing, and troubleshooting according to provided documentation and training;
• Dispatching tickets to various functional customers teams;
• Ongoing learning and staying up-to-date on all relevant products and technologies;
• Providing phone support, Zoom 1:1 meetings for end customers;
• Proactively identify issues that may affect customers and escalate them for resolution.

 

Our expectations:

• Fluent in English; other languages is a plus
• Experience in a Customer Service environment or an international business setting
• Experience in the SaaS industry is a plus!
• SaaS sales experience is a plus!
• Basic tech knowledge
• Onboarding of new/retaining old customers is a huge plus!
• Knowledge of CRM, Chat, and Email communication tools used to provide support for customers
• customer-centric approach in work and communication
• Willing to accept new challenges
• This position requires your own equipment (PC or laptop, web camera, etc.)
• Excellent internet connection
• Commitment to goals and objectives

 

Work format:  independent contractor, EST

 

Compensation: 16-27k+ per year, depending on experience. We offer a competitive bonus structure that depends on reaching them and on personal productivity.

 

Benefits:

• Work closely with the C-Level team
• Bonus program
• Personal growth
• Remote – flexible working location

 

Please submit your resume to recruitment@taxdome.com

TaxDome is the #1 practice management platform for accounting firms in the US – we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.

 

About the team:

• We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms – we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math.
• Our team is 300+ people (in over 40 countries!) – we are a distributed team built on the principle of self-management
• Access to management – you will be working closely with the chief revenue officer (along with the sales team) in a collaborative work environment

 

Customers love us:

We have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years!” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

 

What you will do

Reporting to the Manager of Customer Onboarding, the Customer Onboarding Specialist  will support both new customers and existing customers implement and adopt TaxDome Software. As a Customer Onboarding Specialist, you will educate new customers, help solve technical problems, and ensure smooth adoption of our products and services. TaxDome prioritizes delivering an amazing customer experience and this is the first step in the process.

 

The ideal candidate is high energy, experienced with web-based technologies, passionate about helping customers, and excels communication via phone and email. Successful candidates will have the ability to quickly learn new technologies and communicate those concepts to customers with varying degrees of technical expertise. A collaborative approach is key as this role is expected to contribute ideas and initiate tactical improvements to the overall onboarding process.

 

In this role, you will need to:

• Become a TaxDome Product Expert
• Provide detailed account walkthroughs and assist many new customers with implementation
  – Clearly communicate account setup requirements and expectations with customers and key stakeholders
  – Educate customers on TaxDome capabilities, and best practices to simplify adoption and align expectations
  – Record customer implementation needs, requests, and questions  and communicate to key TaxDome leadership
• Ensure customers receive superior service
• Collaborate with the sales, customer success, operations, and customer care teams
• Leverage feedback for continuous improvement to the onboarding process
• Develop a deep understanding of customers’ business and operational objectives
• Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of TaxDome
• Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders

 

You should have:

•  1-2 years experience in Customer Onboarding and/or services function and implementing SaaS solutions.
• Project Management Skills
• Track record of proactively resolving escalated client service issues while sharing insights with the organization.
•  Experience establishing and growing relationships with all levels within enterprise organizations from Director to C-Suite.
• Ability to improve team processes and direction.
• Work closely with the Global CS team to solve problems collaboratively.

 

Please submit your resume to recruitment@taxdome.com