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How does TaxDome compare with Canopy Tax?

TaxDome is an all-in-one practice solution for tax and accounting firms. So is Canopy Tax. Because of that, we are often asked ‘How does TaxDome compare with Canopy?’

This post is not your traditional feature vs feature type of comparison (although we will get that out of the way too). Rather, the goal here is to provide an insight into the philosophy behind each product and what makes them different.

VS

Features

Created for Tax & Accounting Industry

Client Portal

Unlimited Clients, Storage, Projects

Mobile App

Unlimited E-signatures and KBA

Automated Actions & Workflow

Billing & Invoicing

Virtual Drive

Unlimited Contacts CRM

Secure Document Storage

Customizable Organizers

Choose your own domain name

Website Builder

QuickBooks Online Sync

Shared Inbox

Bulk Mail

Zapier Integration

Calendar Sync

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  • I was an avid Canopy Tax user for many years, but was disappointed by the constant changes to their product. TaxDome had better reviews and my peers who had recently started to use the platform had expressed how much they like it.

    Jessica Smith

    Enrolled Agent

  • Canopy was more expensive and had less features. I gave the TaxDome’s trial a try because I wanted an all in one solution and I loved it. Just signed up for an annual subscription

    Nicholas Ritch

    Enrolled Agent

Company Positioning /
Philosophy of TaxDome and Canopy Tax

The two companies are actually pretty close in their product vision — they both aim to be an all-in-one tool for managing tax and accounting firms. That makes them distinct from most other firms in the practice management space that focus on one particular area of operations (such as workflow or billing). You could say they’re playing in the same league. Kind of like the New York Knicks and Utah Jazz — same sport, different teams.

The main difference between them comes down to company focus and pricing.

TaxDome vs Canopy Tax Reviews

Canopy Tax has 158 reviews on Capterra with an average score of 4.5/5.

TaxDome has over 2,700 reviews on Capterra with an average score of 4.7/5.

2,700+ 158

TaxDome vs Canopy Tax Pricing

NZ$720
per year, per firm user

TaxDome offers two pricing plans — NZ$600 per year per user for growing firms and NZ$300 per year for solopreneurs with unlimited storage, clients, e-signatures and free training.

The company philosophy is that its pricing model should be as simple and transparent as possible and once you are their client, you are never asked to pay extra. There are no price tiers or ‘usage counters’ - once you are paying for the service, it’s all included.

The reason is simple — the only costs for a software company are writing the software and marketing it. It costs them zero to offer a feature to a client after it’s already added to the product. Therefore they aim to make the product fairly priced and increase revenue by getting more firms on their platform.

from NZ$3,390
per year (approx.price)

Canopy Tax follows a ‘tiered plans’ model that splits its features across a number of plans. The more features you use — the more you pay. Bear in mind that pricing is always changing. The Practice Management started at NZ$800 per user in 2017, rising to NZ$1,000 in 2019.

In 2020, Canopy changed the pricing model and started charging by the number of CRM contacts. Assuming a firm with 4 members (1,000 contacts) your firm would pay:

  • 1.  NZ$2,500 — for the CRM module only, and this price will grow together with your client base’s growth
  • 2. +NZ$1,128 — for the Document Management, Workflow and Time & Billing modules. In case of the team of 4 from our example, the cost will be NZ$4,512

For a total NZ$7,012 or NZ$3,628 per firm user.

In short, the basic pricing difference between Canopy and TaxDome comes down to:

  • 1. TaxDome costs NZ$600 per year per user vs NZ$3,628 for Canopy.
  • 2. TaxDome pricing is set and isn’t changing. Canopy pricing model expects you to pay more every year (either because the number of your CRM contacts will grow or because you’ll want to use the new features they bring out) while the price of TaxDome is contingent solely on the number of firm users that are using the system.

Company Focus

TaxDome was built from day one with one product vision — practice management. This was the only product the company has been working on from its inception.

Canopy Tax was initially launched as a Tax Resolution tool. Then it was expanded to include tax practice management. Then they made a major effort to move into tax preparation. Unfortunately that didn’t work out, which caused the company to lay off half of its staff in late 2019 and bring the focus back to the practice management.

Sales Model

Canopy Tax has an extensive salesforce. While it’s possible to sign up for a trial account online, you would need to speak to an account manager on the phone to upgrade to a paid plan or to cancel the subscription.

TaxDome does not require you to talk to a salesperson because there are none. You can attend a daily 2pm demo or watch the recorded version. You can sign up for a fully functioning trial right on the website as well as do all account management, without calling anyone.

Support

Both companies offer free online and phone support as well as account managers who will help you make the most of each product.

TaxDome also offers free, unlimited white-glove onboarding, that includes screen-sharing sessions аnd help with transitioning and setting up your firm in TaxDome.

Canopy Tax charges a NZ$199 ‘implementation fee’.

Can I bring my firm from Canopy Tax to TaxDome?

Great question.

Yes — if you have an existing account with Canopy Tax, we have multiple import tools that allow you to bring your firm over to TaxDome quickly and easily.

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