How does TaxDome compare with Canopy Tax?

^NZ$720

per year, per firm user

TaxDome offers two pricing plans — NZ$600 per year per user for growing firms and NZ$300 per year for solopreneurs with unlimited storage, clients, e-signatures and free training.

The company philosophy is that its pricing model should be as simple and transparent as possible and once you are their client, you are never asked to pay extra. There are no price tiers or ‘usage counters’ - once you are paying for the service, it’s all included.

The reason is simple — the only costs for a software company are writing the software and marketing it. It costs them zero to offer a feature to a client after it’s already added to the product. Therefore they aim to make the product fairly priced and increase revenue by getting more firms on their platform.

from ^NZ$3,390

per year (approx.price)

Canopy Tax follows a ‘tiered plans’ model that splits its features across a number of plans. The more features you use — the more you pay. Bear in mind that pricing is always changing. The Practice Management started at NZ$800 per user in 2017, rising to NZ$1,000 in 2019.

In 2020, Canopy changed the pricing model and started charging by the number of CRM contacts. Assuming a firm with 4 members (1,000 contacts) your firm would pay:

• 1.  NZ$2,500 — for the CRM module only, and this price will grow together with your client base’s growth
• 2. +NZ$1,128 — for the Document Management, Workflow and Time & Billing modules. In case of the team of 4 from our example, the cost will be NZ$4,512

For a total NZ$7,012 or NZ$3,628 per firm user.

Company Focus

TaxDome was built from day one with one product vision — practice management. This was the only product the company has been working on from its inception.

Canopy Tax was initially launched as a Tax Resolution tool. Then it was expanded to include tax practice management. Then they made a major effort to move into tax preparation. Unfortunately that didn’t work out, which caused the company to lay off half of its staff in late 2019 and bring the focus back to the practice management.

Sales Model

Canopy Tax has an extensive salesforce. While it’s possible to sign up for a trial account online, you would need to speak to an account manager on the phone to upgrade to a paid plan or to cancel the subscription.

TaxDome does not require you to talk to a salesperson because there are none. You can use a simulated account that fully shows how the system works without starting a trial. You can attend a daily 2pm demo or watch the recorded version. You can sign up for a fully functioning trial right on the website as well as do all account management, without calling anyone.

Support

Both companies offer free online and phone support as well as account managers who will help you make the most of each product.

TaxDome also offers free, unlimited white-glove onboarding, that includes screen-sharing sessions аnd help with transitioning and setting up your firm in TaxDome.

Canopy Tax charges a NZ$199 ‘implementation fee’.